Surf and Sound Realty | OBX Connection Message Board (2024)

Date Posted: 6/29/2024 6:02 PM

Date Posted: 6/29/2024 6:23 PM

Date Posted: 6/29/2024 7:08 PM

Date Posted: 6/29/2024 7:19 PM

Date Posted: 6/29/2024 8:50 PM

Date Posted: 6/30/2024 2:27 AM

Date Posted: 6/30/2024 9:04 AM

Date Posted: 6/30/2024 10:30 AM

We send our codes by email and by text, with request that they confirm receipt by reply. We resend if they don't confirm. We also send it at least a week out when we send the guest guide.

Not saying that's what happened here. Just putting that out there so others can factor it in if they don't have their code by the time of check in day.

Date Posted: 6/30/2024 6:01 PM

This usually happens because the code is emailed to the booker. ISPs have been rejecting emails that in their judgment are spam. Not putting them into a junk or spam folder, but just not accepting them. Customers often don't even know they're missing messages, until something important gets caught up.

We send our codes by email and by text, with request that they confirm receipt by reply. We resend if they don't confirm. We also send it at least a week out when we send the guest guide.

Not saying that's what happened here. Just putting that out there so others can factor it in if they don't have their code by the time of check in day.

That makes sense, KDHBreeze. It could have very well been something along those lines. I just felt sorry for the Grandma melting outside. I told her she could come up to our home and sit in the AC.

Date Posted: 7/1/2024 11:16 AM

Date Posted: 7/1/2024 5:54 PM

That makes sense, KDHBreeze. It could have very well been something along those lines. I just felt sorry for the Grandma melting outside. I told her she could come up to our home and sit in the AC.

I would have felt the same. I'm also lucky that we're friends with our neighbors so if this happened somehow to use, even if the guest didn't call us, my neighbors would, and would show them hospitality until we got it sorted.

My comment was mostly in hopes of reminder renters on the board to make sure they have codes by the day before arrival, and to look for the email, realizing it might bounce.

It's hard though in that last minute packing and excitement. That's why we send the guest guides a week ahead.

Date Posted: 7/1/2024 6:18 PM

Date Posted: 7/1/2024 6:38 PM

Lolly -it sounds like JL is really on the ball!

Date Posted: 7/1/2024 7:41 PM

Date Posted: 7/1/2024 7:58 PM

Pretty much, Bent.
I’ve used them for most of our rentals.
Only had one issue that I wasn’t happy about their response.

That's good. I'm guessing also that many companies are having a difficult time finding employees and employees that don't have a good work ethic. And that doesn't necessarily mean the many hard workers that clean and turn over the unit. Many times it is the execs at the top that are clueless and have miniscule leadership skills along with poor customer service skills as they are the ones that face the public via phone, email, and text.

Date Posted: 7/1/2024 9:08 PM

Date Posted: 7/1/2024 9:22 PM

Not the easiest industry to be in.
I just read an article in the OBX Voice that occupancy collections are down 23.55% this year compared to the same time last year.
That’s seems pretty significant.

Wow!! I'm guessing that has a lot to do with money and the lack of it. Our street in Brigand's Bay has a lot of empty rentals we have noticed. Not that I am complaining as I like the solitude. We typically get a lot of retired people in our laid back sound front street simply for the solitude and laid backness. Older people on fixed incomes cannot afford the higher prices right now and are not coming. It is a total ghost town! Half are empty and it is prime season and there are some lovely homes down here.

Date Posted: 7/2/2024 4:00 AM

Date Posted: 7/2/2024 8:33 AM

Not the easiest industry to be in.
I just read an article in the OBX Voice that occupancy collections are down 23.55% this year compared to the same time last year.
That’s seems pretty significant.

The 25% down was in April and something about Easter being a bad time made the occupancy go down. We are waiting for May and June reports that might be down, but not by 25%.

Date Posted: 7/2/2024 11:44 AM

Wow!! I'm guessing that has a lot to do with money and the lack of it.

Maybe things are just returning to a pre-Covid state. The area saw a bit of a boom in recent years with many visitors who likely wouldn't have been here had things been different. Collections are still higher now than in 2019 and earlier, but rental prices were inflated since then. Perhaps the shoulder seasons will return to how they were in the past. Click to follow link...

Date Posted: 7/2/2024 12:29 PM

Date Posted: 7/2/2024 12:34 PM

Date Posted: 7/2/2024 12:36 PM

Slow summer is not limited to the OBX. 4th of July is usually the busiest week of the summer. I got a couple of emails last week offering 10-15% off on last minute deals for OC MD and restaurant specials too.
Our beach friends normally don't go out during this week, no problems with crowds this year.

There were a schitload of people traveling somewhere over Memorial Day. Not technically summer, but kind of viewed as the start of it. Click to follow link...

Date Posted: 7/2/2024 1:06 PM

Date Posted: 7/2/2024 4:27 PM

OC Maryland is the worst.
We thought we’d drive through last summer on our way home. Boy was that a mistake!
Nothing but concrete and high rises.
I thought the Jersey shore was bad……

Lol, I wouldn't recommend OC, I was just giving a report on the vacancy situation.