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- Mobile services
- roadside assistance, mobile auto repair service
- Tuning
- car interior restoration
- Type
- upholstery and interior, tuning studio
- Type of work
- body repair, windshield replacement, auto glass repair, rear window replacement, car window replacement, car side window replacement
- Additional equipment and electrics
- power window repair
- Body repair
- car roof repairs
Phone number
(413)304-38...— show
Address
- Working hours
Sun
Closed
Mon
8:00AM—5:00PM
Tue
8:00AM—5:00PM
Wed
8:00AM—5:00PM
Thu
8:00AM—5:00PM
Fri
8:00AM—5:00PM
Sat
8:00AM—5:00PM
- Official website
safelite.com
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4photos Safelite AutoGlass in West Springfield
Prices Safelite AutoGlass in West Springfield
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Wiper blade installation
By agreement
Adas Recalibration Services
By agreement
Auto windshield replacement
By agreement
Window repair
By agreement
Glass installation
By agreement
Auto windshield repair
By agreement
Auto rear window replacement
By agreement
Auto power window repair
By agreement
Auto side window replacement
By agreement
Sunroof glass replacement
By agreement
The prices on this website are for informational purposes only. They are not final and not a public offer. The management reserves the right to change prices.
You can check the price by phone.
Reviews about Safelite AutoGlass in West Springfield
4.0
/ 67 reviews and69 ratings
Rating is formed based on customer reviews, ratings and telephone surveys.
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krystal s.
January 15, 2023, 1:35 am
Very friendly and professional. Great service. Excellent work!!
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Company's official reply
January 17, 2023, 10:28 pm
We're grateful for your review, Krystal!
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Joanna L.
December 24, 2022, 9:27 am
Fast service changed mywhole front window inless than 2hours
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Company's official reply
December 27, 2022, 10:19 pm
Wonderful! We're proud tohave your business!
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Steve S.
October 13, 2022, 6:43 pm
A great experience. The staff was timely, kind and knowledgeable. My2020Hyundai has options which were properly replaced and they even sent alink for acalibration certificate. The whole windshield was replaced inless than anhour. Iwas happy todo business with Safelite,and would recomend them.
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Company's official reply
October 14, 2022, 4:59 pm
It's awesome tohear you had agreat experience, Steve! Thanks for sharing.
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Zack P.
September 16, 2022, 5:57 pm
Highly recommend! Setting upthe appointment was super easy and fast for mywindshield replacement. Mytech, Miguel, did anawesome job onthe replacement and was super nice! 10/10
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Company's official reply
September 19, 2022, 5:58 pm
We aim toplease! Thanks somuch for sharing, Zack!
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Nate B.
May 18, 2022, 7:55 pm
Rude, disrespectful, absolutely noknowledge ofhow tooperate abusiness. Don't waste your time going tothis dump
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Company's official reply
May 19, 2022, 11:40 pm
We're very sorry tohear wedisappointedyou, Nate.
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Mike B.
April 9, 2022, 12:05 am
Worst experience ever. Told mehad todo repair inshop tocalibrate windshield. Supposed tobe Thursday appointment. They had tochange toFriday at3. Told 2hour appointment. They replaced windshield but said system down can’t calibrate, but OKto drive just make another appointment.
System not down. They wanted toclose early sothey did not dowork. Told them can’t make itback by430. They said keys ontire. My2020isnot secure with keys next tocar. Advised her ofsituation she said hope you get here quick.
Tried toget district Manager John Turcotte onphone but noone had his phone number.
Poorly run from bottom totop. IfLiberty Mutual tried toget you togo there tell them no… – show00
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Company's official reply
April 9, 2022, 1:06 am
Our apologies for the technical problems wewere having atthe time ofyour appointment, Mike. Thank you for sharing your review, your comments will beaddressed with our team.
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Julie S.
April 8, 2022, 8:47 pm
I had anappointment for over aweek and they canceled the day before. Imissed acall from them while onthe other line and had tocall back tofind out it's because they can't replace aTesla windshield because they don't have the software torecalibrate the ADAS camera after. They told meWest Hartford can doit.No, they cant.
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Company's official reply
April 8, 2022, 9:06 pm
Thank you for letting usknow about this, Julie. Our apologies for any miscommunication. We'll follow upon your comments with our management team.
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Jeffrey G.
April 8, 2022, 8:35 pm
Great work and within the time frame quoted…
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Company's official reply
April 8, 2022, 8:49 pm
We're glad tobring you timely service!
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Tremendo F.
March 2, 2022, 10:57 pm
Great ppl
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Company's official reply
March 3, 2022, 3:27 pm
We're always happy tohelp! Thanks for sharing.
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Nairoby
March 1, 2022, 1:11 am
I had mywindshield replaced today and the service was quicker than ithought itwas going tobe and everyone was very nice idefinitely recommend them.
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Company's official reply
March 1, 2022, 7:51 pm
Thanks, Nairoby! We're glad you had agood experience, and weappreciate the recommendations.
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Mickey S.
February 24, 2022, 7:36 pm
Everything went very well. Great job with windshield replacement onmyH2.
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Company's official reply
February 24, 2022, 9:58 pm
That's awesome tohear! We're glad you had agreat experience. Love the name, Mickey Spillane!
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Janet S.
January 27, 2022, 2:18 am
Nothing tosay.
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Jane S.
January 25, 2022, 5:14 pm
Scheduling was easy, had options for servicing, schedule was open for appt within 24hours. Staff was efficient,office communicated via email toconfirm appt and for any questions, nowait time upon arrival car was ready in90minutes aswe were told
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Company's official reply
January 26, 2022, 11:09 pm
That sounds like agreat experience, Jane!
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Springfield B.
January 21, 2022, 10:17 pm
I have had two issues with this company, the first one Iactually had them doa repair. The first issue was they, despite getting all ofmy technical information along with VIN #, they brought the wrong windshield soI had toreschedule.
I didn't bother with areview because mistakes happen, this time though Iam thoroughly disappointed asI scheduled work, dropped vehicle
lightbar, shouldn't they have asked that when making appointment orat the least checking when Idropped off the vehicle.
off totheir West Springfield location toonly becalled later saying they couldn't dothe work because ofan after marketNot going back, beware unless you don't value their time.
… – show00
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Company's official reply
January 21, 2022, 10:42 pm
We're sorry the frustration ofa second appointment and learning your service could not becompleted. Wewant toensure the best possible outcome, and after market items ormodifications can limit our access tothe installation area.
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Sam D.
December 4, 2021, 12:51 am
Very friendly staff!
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Company's official reply
December 4, 2021, 1:09 am
It's great tohear our team took great care ofyou,Sam!
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Mark B.
October 23, 2021, 7:38 pm
Very fast, professional,and polite staff. Thankyou.
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Company's official reply
October 25, 2021, 9:06 pm
We’re grateful for your review, Mark!
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Lukas F.
October 7, 2021, 6:09 pm
Threw out myinspection and registration stickers.
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Company's official reply
October 7, 2021, 11:42 pm
We appreciate your feedback, Lukas. Depending onlocal regulations, our technician may beable totransfer your sticker. Ifa new one isneeded you can obtain itthrough your local facility with your replacement invoice.
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Shirl H.
September 17, 2021, 8:17 am
I had acrack inmy windshield and they called and came out tomy house the very next day and gave mea new windshield. Thank you Safelite Auto glass for agreatjob. Mynew windshield isbetter way better than the first one onthe car when Iboughtit. Soagain Thank you soo much, From Shirl Hickson
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Company's official reply
September 20, 2021, 6:33 pm
You're quite welcome, Shirl! Our West Springfield team isproud tohelp getyou, safely, back onthe road.
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Terri H.
August 28, 2021, 7:59 pm
Great service! Inand out inless than 30minutes. Absolutely wonderful and friendly people!
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Company's official reply
August 30, 2021, 9:51 pm
We appreciate your business, Terri!
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Mitul
July 27, 2021, 5:04 pm
I would 100% recommend this place. Straight forward and professional. Clean waiting area. Thank you Juan.
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Company's official reply
July 28, 2021, 6:30 pm
Wonderful! Wealways appreciate hearing from asatisfied customer!
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Average rating- 4.0based on67 reviews and69 ratings
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